Printer Repair Sussex & Surrey Ltd

Unit 5 Hyders Farm,

Bonnetts Lane,


RH11 0NY

Tel. 01293 326406

Director S Boczek


We sell and maintain office printers in West Sussex, East Sussex & Surrey the following areas:-

Printer repair:-

  • Arundel,
  • Billingshurst,
  • Brighton,
  • Burgess Hill,
  • Caterham,
  • Cheam,
  • Chipstead,
  • Crawley,

Printer repair:-

  • Charlwood,
  • Copthorne,
  • Cowfold,
  • Cranleigh,
  • Dorking,
  • East Grinstead,
  • Edenbridge,
  • Ewell,

Printer repair:-

  • Epsom,
  • Forest Row,
  • Godstone,
  • Haywards Heath,
  • Horley,
  • Horsham,
  • Hove,
  • Leatherhead,

Printer repair:-

  • Lingfield,
  • Oxted,
  • Partridge Green,
  • Purley
  • Redhill,
  • Reigate,
  • Sutton,
  • Worthing

Operating hours

Monday - Friday

9.00am - 5.30pm

Labour Costs

Call out from £30.00


On site Labour



Workshop Labour £10/10 MINS

Printer, Multi-Function Photocopier sales and repair Sussex, Surrey and Kent

Issue about Blue Screen Error (BSOD) Occurs When Attempt to Print After Microsoft Windows Update - March 17th 2021

(Latest Update: March 22, 2021) - Link to Kyocera’s website

Microsoft’s recent release for Windows 10 Security Update on 9 March was found to be causing system crashes with Blue Screen Error (BSOD) when users attempting to print from their computer.

Defect Patch (March 9 Released)

Microsoft had released the countermeasure Patch on 15th March.

Countermeasure Patch(15thMarch Release)

However, after installing the above updates, user might get unexpected results when printing from some apps. Issues might include:

Microsoft had released another countermeasure Patch on 18 March to solve this issue. If you encounter the above issue, please consider to update the Windows with the countermeasure Patch below:

Countermeasure Patch(18thMarch Release)

How to install the Windows updates?

  1. Press Windows and select Settings.
  2. In Windows Settings, select Update & Security
  3. In the Optional updates available area of Windows update, you’ll find the link to download and install the update. If it is not available, press Check for updates.
  4. Follow the Windows update instruction to complete the Window update.

Due to this incident, the number of inquiries being made to Kyocera’s customer service centre has been increasing, and remains jammed.

ERROR CODE E1 (E0-00-01

On the printer - E-0001

KYOCERA Client Tool - Non-genuine toner is installed

Meaning - The installed toner container is non-genuine.

Remedy - When you want to use the toner container currently installed, press the Mode Select key and [Stop/Reset] simultaneously for 3 seconds or more